GP Asia: Proudly Supporting the LRT 3 Project and Beyond with Expert Call Center Service in Malaysia
For five years, GP Asia has been a proud partner in the LRT 3 project, providing dedicated call center services to support this...
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Jun 122 min read
Petronas Twin Towers: A Beacon for Tourism and Call Center Service Excellence
Malaysia has been recognized for its impressive architecture, ranking fourth in Asia. At the forefront of this recognition is the...
Apr 12 min read
One Way to Supercharge Your Customer Experience (and Boost Sales!)
Ever feel that sinking feeling when a customer inquiry gets lost in the digital abyss of emails and chatbots? You're not alone. In...
Mar 302 min read
The Rise of Remote Interpreting and Its Impact
The world is getting smaller. Thanks to technology, communication across borders is easier than ever. This has led to a surge in global...
Mar 282 min read
Why 86% of Customers Prefer Phone Support for Complex Issues
In today's digital age, where email, chatbots, and social media reign supreme, it's easy to underestimate the power of a simple phone...
Jun 22, 20232 min read
The Purposes of Call Center Service
The purpose of a call center for a business is to provide a centralized hub for handling customer inquiries, support, and other...
Jun 19, 20232 min read
24/7 Support at Your Fingertips: Exploring the Benefits of Our Call Center Services"
Call center services can provide significant benefits to businesses of all sizes and across various industries. Perhaps the most...
Jun 16, 20231 min read
What is Call Center Services?
A call center services company is a business that specializes in providing call center services to other businesses. These companies...
Apr 19, 20222 min read
Why Call Center Customer Service Is Important?
Call centre customer service becomes front and central in the competition for customers. The call centre has changed so much in the...
Mar 23, 20102 min read
5 Benefits of Outsourcing Your Contact Centre
Contact Centre FRESH BUSINESS THINKING Posted in Tech & Innovation Organisations that consider cost reduction to be the sole reason for...
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